Your IVR, voicemail and on-hold messages are often the very first impression your customers have of your business. Often times, before they reach a live person the first voice they hear is your phone system’s voice.
So what’s your company’s first impression? Is it professional? Or did a staff member read some text from a piece of paper into the phone? This is what your customers and potential customers hear. This represents who you are as a company.
Hiring a professional voice talent to record your IVR voice, voicemail or on-hold messages is far easier and more affordable than you may realize. For less than $100, you could have a trained voiceover artist in a professional recording studio put the polish on your message so your company shines. A trained voice actor greets your callers with personality, warmth and professionalism…like a warm handshake. All the things you appreciate when you call a business.
Check out the video below for a sample of Debra’s IVR, voicemail and on-hold voice over work.